Job Management

Improve company communication by making your jobs automated and paperless.

Job Management

Gain visibility over your job progress in an ERP software system that has everything you need to do your jobs efficiently. Every part of your job can be linked together, including the original order, any customers’ emails, your stock availability, associated manufacturing jobs, and tracking job statuses in a very timely manner.

Service Management

Jim2 handles all your sales as well as your service needs, including time, parts and billing.

CRM

Keep up to date with current (and past) jobs linked to your customers’ record with this sophisticated Customer Relationship Management system.

Projects

Manage ongoing service contracts with ease while streamlining recurring billing.

Mobile Access

Access jobs, customer information and stock availability from your mobile device.

Labour Tracking

Effective labour tracking that gives you better reporting and increased productivity.

Dashboard

A superior enterprise KPI and reporting intelligence tool to help you manage all aspects of your business performance.

Frequently Asked Questions About Jim2 Job Management

1. What does Jim2 automate to help eliminate paper from my daily tasks with job management?

Jim2 automates job workflows by linking original orders, emails, stock availability, manufacturing jobs, and status updates, all within a central ERP platform—eliminating manual paperwork and reducing errors.

2. How does Jim2 improve visibility over my job progress?

Jim2 displays real-time updates on every aspect of a job including time, parts, manufacturing, and billing, ensuring full transparency across your operations. Increasing productivity and keeping track of costs with better job management are the Jim2 benefits with job management.

3. Can Jim2 connect customer communications directly to jobs?

Yes. Jim2 integrates customer emails and communications directly with each job record, keeping all relevant information linked and accessible. Saving time by having all communications, previous quotes, sales and accounting information helps team members provide better customer service.

4. How does stock availability factor into job management with Jim2?

Jim2 connects stock levels to each job, alerting you to shortages or stock on hand so you can plan services or manufacturing accurately. Using min/max stock levels ensures that the stock management in Jim2 is maintained at optimal levels for your business needs.

5. Does Jim2 handle both sales and service-based jobs?

Absolutely. Jim2 manages all sales and service activities—including time tracking, parts, and billing—within the same system. The Jim2 Mobile App empowers the mobile user when not in the office allowing for searches of customer information, placing of orders, ordering of stock, allocation of time etc

6. Can I track customer history when managing jobs?

Jim2’s CRM keeps records of current and past jobs directly linked to each customer, enabling you to access service history at a glance. Customer maintenance is also easily managed with the ability to retain part serial numbers and service history held against the customer record.

7. Does Jim2 support ongoing service contracts and recurring billing?

Yes. Jim2 helps you manage long‑term service contracts and streamline recurring billing through effective project management features. Contact us to see a demonstration of this Jim2 Business Engine feature.

8. Can I access jobs and customer data from mobile devices?

You can view job details, customer information, and stock status on-the-go using Jim2’s mobile access capability. You can download the app for both android and apple devices. Some Jim2 customers prefer to use a tablet or ipad on their store floor to service customers, and Access Jim2 via the app.

9. How does Jim2 help with labour tracking and productivity?

Jim2 offers built‑in labour tracking, enabling detailed reporting for time spent per job or task, helping you analyse performance and improve productivity. Jim2 saves your business operational hours by having all the required information easily on hand and visible to those who need access to this information securely.

10. Does Jim2 provide dashboards to monitor key performance indicators?

Yes, Jim2 includes a proposal dashboard that delivers real‑time enterprise KPIs and reporting to help you oversee all aspects of business performance.

11. How quickly can I see job status updates in Jim2?

Quicker than it took you to read this! Job statuses update immediately across the Jim2 platform, providing up‑to‑date tracking for orders, manufacturing, service, and billing. This is especially useful to a business which wants to update pricing across their ecommerce portal/web store. Jim2Commerce is instantly updated with pricing and stock quantities, meaning your business is operating in real-time with no duplication between systems or manual entry.

12. Can Jim2 help me reduce administrative overload?

Yes, by consolidating communication, stock, billing, and labour tracking in one place, Jim2 eliminates duplicate entry and simplifies administration. Jim2 has saved customers up to 70 hours a month in administrative burden (see the Jim2 Boss Shop Case Study)

13. Is Jim2 suitable for a business that manages both manufacturing and field service?

Absolutely. Jim2 links manufacturing jobs and field service work seamlessly to sales orders, stock, and customer communications. The Jim2 Mobile app keeps those who are not in the office fully informed on their android or apple device. Using the timers on the job, labour can be accurately recorded and attributed to the cost of the job as well as parts issued.

14. Can Jim2 support my team as we grow and take on more jobs?

Yes, Jim2 scales with your business, centralising operations like job management, CRM, service, and KPI tracking in one comprehensive system.

15. How do I get started with Jim2 job management for my business?

Click the Learn More button on the Job Management page to contact the Jim2 team directly. They’ll guide you through live demos and implementation tailored to your needs.

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