The Boss Shop

The Boss Shop is a diverse supplier of industrial supplies servicing mining, rural and commercial industries in and around Mount Isa, Queensland. The business was established in 1991 and has grown to include a warehouse, a showroom, and they recently expanded to an online store, which allows their customers to place orders 24/7.

“Our primary goal in implementing an integrated ERP (Enterprise Resource Planning) software was to streamline and simplify our business processes. Ease of use was a critical factor, as we wanted a system that our team could quickly adapt to without extensive training. We were specifically looking for a solution that could seamlessly integrate orders, invoices and emails to improve our overall efficiency and reduce manual errors,” says Travis Crowther, Managing Director of The Boss Shop.

The Boss Shop further extended its investment in Jim2 functionality with Jim2Commerce. Jim2Commerce has significantly streamlined its business processes by integrating seamlessly with other e-commerce platforms like eBay and Google Merchant Centre. This has centralised inventory management (of 19,500 SKUs), automated order processing, updated vendor prices with vendor feeds, and ensured real-time updates across all sales channels. The result is a more efficient operation with reduced manual tasks and fewer errors.