BUSINESS CLIMATE:
ESTABLISHED FAMILY BUSINESS
CHANGE CATALYST:
TO MODERNISE THEIR BUSINESS SOFTWARE INTO ONE PLATFORM
SOLUTION:
JIM2 ON PREMISES
JIM2® EDITION:
PREMIUM EDITION
EBUSINESS CONNECT
As Think Water Darwin expanded beyond water management into electrical services, fabrication, project management and equipment repairs, its legacy software was struggling to keep pace.
Frequent system issues, duplicated processes and limited visibility across the business created inefficiencies that distracted the team from serving customers and driving growth.
Following an independent ERP evaluation, Think Water Darwin selected Jim2 for its robust architecture and ability to unite sales, inventory, financials, projects and service operations within a single platform. The impact was immediate. Real-time access to business data gave management greater control, improved decision-making and uncovered opportunities to improve processes, staff training and operational efficiency.
The migration also enabled a major inventory clean-up, reducing thier SKUs by 64% to a streamlined catalogue of 6,500 items, significantly improving stock visibility and reporting accuracy. Across the business, workflows became more efficient, data duplication was eliminated, and teams worked together more effectively. Additional training helped employees move beyond basic system use, unlocking further productivity gains and reducing reliance on management support.
For owner Adam Stockwell, the biggest benefit has been complete confidence in the information driving the business.
Today, Jim2 provides Think Water Darwin with the visibility, scalability and operational foundation needed to support continued growth across the Northern Territory.
”Jim2 didn't just replace what we had. It gave us something we've never had before: a real-time view of the whole business, in one place, that we can actually trust.
ADAM STOCKWELLOwner - Think Water Darwin
